Gelato AS is committed to protecting the Personal Data of the Users of our Services that are available through our Website. This policy describes our data protection practices and how we use and collect the Personal Data on the site. Our processing of your Personal Data is needed for us to deliver the service to you. We may also process your Personal Data in order to comply with our legal obligations as explained below or due to our legitimate interests.
We will collect Personal Data from you in the following circumstances:

When you create an Account and/or place an Order; we will collect your first and last name, E-mail address, postal address, phone number, password, payment information, such as your credit card or PayPal Account information, drafts of product designs that you save under your Account, Content that you choose to save under your user Account, communications and correspondence sent to and from your Account, information about purchasing habits and preferences, Order histories, and/or Account histories.

When you contact us regarding products or orders, or for Customer Support or other customer service purposes; we may collect your name, e-mail address, phone number, and any communications from you to us.

If you chose to save the names and postal or mailing addresses of any contacts under your Account; (where the feature is offered), we may collect such names and addresses.

When you create or design products: We may collect any images, text, logos or other Content that you upload or submit, including information related to or included within such Content, such as the names, phone numbers and positions of individuals to whom the Content is related.

Automatically collected information; We receive and store certain types of information through technology whenever you interact with us, some which may contain Personal Data such as Cookies, Pixel Tags and Information collected by our servers. You will have a possibility to opt out of us collecting this data. Please see further information in our Cookie Policy.

We use your Personal Data, including your Content, for the following purposes:

To provide you with the Services and to evaluate, modify and enhance the Services
To enable you to set up your Account and to process and fulfill your Order
To process your payment
To communicate with you and to respond to your requests
To provide you with customer service and support
To help keep our Website safe and secure and to improve the Website.

We disclose your Personal Data as described below. No Personal Data provided by you or that we may obtain automatically by your use of the Website, is not and will not be sold, rented, or shared by us with any third party without your prior consent. 

Members of our group
We may share your Personal Data with any member of our group, which means our subsidiaries, our ultimate holding company and any of its subsidiaries in Order to perform our Services to you.

Third Party Service Providers
Gelato processes and stores data in Ireland and in other locations for back-up and recovery purposes or to enable us to offer you certain services. Depending on where you are located, the other jurisdictions where we store data may not have data protection laws that provide an equivalent level of protection to the laws in your home country or jurisdiction. By using the Website and providing us with your Personal Information, you are consenting to the transfer and processing of your Personal Information in jurisdictions outside of your home country or jurisdiction.

Third Party Payment Processor 
For online payments, we use the payment Services of Adyen B.V. Gelato does not process, record or maintain your credit card or bank Account information. Gelato records the payment method you have chosen. 

Business Transfers
We may share some or all of your Personal Data in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Data that we have collected and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy. The company will need your consent to continue handling your data.

Compliance with Law, Court Order, and Other Disclosures
You hereby acknowledge and agree that Gelato may, in its sole discretion, release Account and other Personal Data when we believe such release is appropriate: (a) to comply with an applicable law, statute, regulation, Court Order, or administrative proceeding; (b) in connection with any legal investigation;  (c) to investigate or assist in preventing any violation or potential violation of this Privacy Policy or our Terms of Use; or (d) to protect the rights, property, or safety of Gelato, our users, or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Third Party Sites
This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Website. The information collected by these affiliates or third party websites is subject to their own privacy policies.

Security of Your Personal Data
We employ security safeguards to protect your Personal Data against loss or theft, as well as against unauthorized access, disclosure, copying, use, or modification. When we transmit highly confidential information over the Internet, we protect it through the use of encryption technology, such as the Secure Socket Layer (SSL) protocol.  We also protect your stored password through the use of encryption technology.


Gelato uses Cookies and similar technologies to provide and support our websites and Services, as more fully explained in our Cookie Policy; www.cookiepolicy/ If you do not wish Cookies to be stored on your equipment or, want to be notified of when they are placed, you may set your web browser to do so or withdraw your consent with us. Please note that if Cookies are turned off, you may not be able to view certain parts of the Website or Site that may enhance your visit and you may be unable to use some or all of the functionality of the Site and Services. 

Changing, Transferring or Deleting Your Personal Data
We delete Your Personal Date once no longer necessary in relation to the purposes for which they were collected or otherwise processed. You may access, review, update, correct or delete the Personal Data in your Account either by using the Account buttons or by contacting us directly using the contact information provided below. If you would like to have your personal data transferred to someone else, please e-mail us at and we will provide you with a file of your data. If you completely delete all of your Personal Data, then your Account will become deactivated. If you rather want us to delete your data, please contact us and we will fulfill your request.

We reserve the right to change this Privacy Policy at any time for any reason. If we change it, we will post the new one on our web page. Any non-material changes to this Privacy Policy will be effective as of the day they are posted. If we make any material change to this Privacy Policy, we will notify you by prominently posting notice of the changes on our Website. Any material changes to this Privacy Policy will be effective upon thirty (30) calendar days following our posting of notice of the changes on our Website. These changes will be effective immediately for new users of our Service.  


Our contact details:
Gelato AS
Snarøyveien 30C
1360 Oslo

Contact our Data Protection Officer:
If you believe that Gelato does not fulfill its obligations according applicable privacy legislation, you also have the right to lodge a complaint with a supervisory authority.