Gelato AS is committed to protecting the Personal Data of the Users of our Services that are available through our Website. This policy describes our data protection practices and how we use and collect the Personal Data on the site. Our processing of your Personal Data is needed for us to deliver the service to you. We may also process your Personal Data in order to comply with our legal obligations as explained below or due to our legitimate interests.
1. PERSONAL DATA WE COLLECT
We will collect Personal Data from you in the following circumstances:
When you create an Account and/or place an Order; we will collect your first and last name, E-mail address, postal address, phone number, password, payment information, such as your credit card or PayPal Account information, drafts of product designs that you save under your Account, Content that you choose to save under your user Account, communications and correspondence sent to and from your Account, information about purchasing habits and preferences, Order histories, and/or Account histories.
When you contact us regarding products or orders, or for Customer Support or other customer service purposes; we may collect your name, e-mail address, phone number, and any communications from you to us.
If you chose to save the names and postal or mailing addresses of any contacts under your Account; (where the feature is offered), we may collect such names and addresses.
When you create or design products: We may collect any images, text, logos or other Content that you upload or submit, including information related to or included within such Content, such as the names, phone numbers and positions of individuals to whom the Content is related.
2. PURPOSE AND USE OF PERSONAL DATA:
We use your Personal Data, including your Content, for the following purposes:
• To provide you with the Services and to evaluate, modify and enhance the Services
• To enable you to set up your Account and to process and fulfill your Order
• To process your payment
• To communicate with you and to respond to your requests
• To provide you with customer service and support
• To help keep our Website safe and secure and to improve the Website.
3. HOW WE SHARE YOUR PERSONAL DATA
We disclose your Personal Data as described below. No Personal Data provided by you or that we may obtain automatically by your use of the Website, is not and will not be sold, rented, or shared by us with any third party without your prior consent.
Members of our group
We may share your Personal Data with any member of our group, which means our subsidiaries, our ultimate holding company and any of its subsidiaries in Order to perform our Services to you.
Third Party Service Providers
Gelato processes and stores data in Ireland and in other locations for back-up and recovery purposes or to enable us to offer you certain services. Depending on where you are located, the other jurisdictions where we store data may not have data protection laws that provide an equivalent level of protection to the laws in your home country or jurisdiction. By using the Website and providing us with your Personal Information, you are consenting to the transfer and processing of your Personal Information in jurisdictions outside of your home country or jurisdiction.
Third Party Payment Processor
For online payments, we use the payment Services of Adyen B.V. Gelato does not process, record or maintain your credit card or bank Account information. Gelato records the payment method you have chosen.
Compliance with Law, Court Order, and Other Disclosures
Third Party Sites
Security of Your Personal Data
We employ security safeguards to protect your Personal Data against loss or theft, as well as against unauthorized access, disclosure, copying, use, or modification. When we transmit highly confidential information over the Internet, we protect it through the use of encryption technology, such as the Secure Socket Layer (SSL) protocol. We also protect your stored password through the use of encryption technology.
4. YOUR RIGHTS REGARDING YOUR PERSONAL DATA
Changing, Transferring or Deleting Your Personal Data
We delete Your Personal Date once no longer necessary in relation to the purposes for which they were collected or otherwise processed. You may access, review, update, correct or delete the Personal Data in your Account either by using the Account buttons or by contacting us directly using the contact information provided below. If you would like to have your personal data transferred to someone else, please e-mail us at firstname.lastname@example.org and we will provide you with a file of your data. If you completely delete all of your Personal Data, then your Account will become deactivated. If you rather want us to delete your data, please contact us and we will fulfill your request.
6. DATA PROTECTION OFFICER AND CONTACT INFORMATION
Our contact details:
Contact our Data Protection Officer:
If you believe that Gelato does not fulfill its obligations according applicable privacy legislation, you also have the right to lodge a complaint with a supervisory authority.